- As there is time spent to achieve every milestone and complete every task, a refund is not be possible for work already completed.
- No previous payment or deposit would be refunded.
- No payment will be refunded once the client approves mockup designs and we move into the development phase of the project.
- There are no partial refunds for projects mid way through a milestone phase.
- We do not offer refunds on deposits or payments for projects that are abandoned without any milestones or tasks being completed.

- SEO, Pay Per Click, Retargeting, iShare&Save and other digital marketing packages are not refundable, but the client may cancel with a notice written 30 days in advance.

- Hourly and support agreements are paid in advance and do not qualify for refunds.
- Any unused time in your hourly or support agreement can be used for credit towards future work.
- Yearly hosting payment are eligible for partial refunds with a notice written 30 days in advance.
- Monthly to month hosting services can be canceled with a notice written 24 hours before your next billing date. No partial refund for month to month hosting payment can be provided.